UNIBASED SYSTEMS ARCHITECTURE ACHIEVES TRIPLE CROWN Both Products Ranked Number One in Their Market Segments in the “TOP 20: Year-End Best in KLAS” Report and Placed in the Prestigious Top 20 Overall

KLAS Enterprises, an independent healthcare IT vendor research firm, published its annual “TOP 20: Year-End Best in KLAS” Report, announcing that Unibased Systems Architecture, Inc. (USA) is positioned 1st as the category leader in two different market solution categories, including Enterprise Scheduling and Surgery Management. In addition, USA has been ranked either first or second in the Top 20 BEST OVERALL Ranking for the last four years, based on confidential surveys of healthcare executives and technicians representing over 4,500 healthcare facilities. USA products and services have been ranked within the top 10 of all 750 vendor-products evaluated annually, since year 2000.

KLAS Enterprises, founded in 1996, is the only research and consulting firm specializing in monitoring and reporting the performance of healthcare's information technology (HIT) vendors. To ensure a candid collection of performance data, KLAS uses a two-step approach, first collecting a series of product/vendor evaluations covering more than 40 performance areas and then conducting in-depth, confidential interviews with IT executives and department directors at acute care hospitals. The report reflects the summary of healthcare HIT product performance data collected over a 13-month period. A sample of the exceptional commentary collected from USA clients are:

 “…We use the best of breed approach to finding IT solutions. We tried using a single vendor strategy but that fell apart because our clinical staff is so demanding. USA is a prime example of why best of breed works. They offer superior products and outstanding service. They are willing to step up and do whatever it takes to interface with other vendors.”

“We continue to see an increase in patient cases, but our revenue has grown even more in the past couple of years as a result of implementing this product. Last year, we had a 2 percent increase in patient cases, with an 18-percent increase in revenue. The product does a good job of capturing lost charges. We are also doing a better job with quality assurance and turnover times.”

Cynthia Borders, Director of Client Installation and Support Services, stated “USA has always recognized the importance of reliable software and effectiveness of customer training. While it pleases the clients, good training, understanding client workflow and, of course, software that works, is also highly cost effective for the company. Everything ties together and is efficient.”

Alan Ruf, USA’s Chief Science Officer, stated “My thoughts, related to the various awards and national recognition we have been receiving, are that it began with a few basic concepts evolving from research performed several years ago. In a nutshell, we concluded that systems, to be effective, must address the entire environment in which they are used. The human interface, beyond basic ergonomics, is just one critical component. If the environment is hectic, full of distractions, the software designer must be aware of the human’s short term memory issues. If this is the case, response time is a critical testing component, which implies that the systems must be completely exercised prior to release. USA is probably more advanced than most firms in employing this type of thinking.”