ARTICLES:


"InPatient Operational Performance Improvement Program (IPOP) Inter-departmental Patient Service Coordination - Using Workflow Re-engineering Tools to Increase Revenues and Improve Resource Utilization"
Author: Frank L. Poggio, The Kelzon Group
Copyrighted by The Kelzon Group
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"It's All About Workflow - A misplaced focus on automating transactions will never bring about the healthcare system everyone seeks"
Author: Frank L. Poggio, The Kelzon Group
Publication: Healthcare Informatics
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"Footing the Bill: Patient Portals, Part I"
Not an end unto themselves, portals need to be part of an overall patient-relationship plan.
Author: Daphne Lawrence
Publication: Healthcare Informatics
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"Is It Registering?: Patient Portals, Part II"
CIOs are finding that simple technology can ease the administrative burden, while giving patients more control.
Author: Kate Huvane Gamble
Publication: Healthcare Informatics
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