DOWNLOADABLE PODCASTS:
"Customer Service Opportunities in Access Management"
Featured Speaker: Lawrence V. Covington, President
In this interview, the president of Unibased Systems Architecture, discusses how properly managed customer service programs have a profound influence on referrals and patient volumes.
Download Podcast [MP3 - 24 minutes, 29 Seconds]
Download Transcript [PDF]
"There's GOLD in "Them Thar" Preference Cards!"
Featured Speaker: Larry Grossman, Vice President of Product Management
In this executive podcast interview, Larry Grossman, Vice President of Product Management and Marketing of Unibased Systems Architecture, talks to Future Healthcare magazine about the value of preference cards.
Download Podcast [MP3 - 9 minutes, 51 Seconds]
Download Transcript [PDF]
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